These Terms of Use govern how you may access and use the website and services provided by NEU Media Group. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Definitions

These Terms of Use (the "Terms") govern how you ("Client") may use the services provided by NEU Media Group ("Company," "we," "our," or "us") and its affiliates. The website located at neumediagroup.com (the "Website") is owned and operated by NEU Media Group. The Company grants you the right to use the Website and all services available through it (collectively, the "Services") subject to the terms and conditions set forth below. Client and Company are each a "Party" and collectively the "Parties."

Client

"Client" refers to any business or individual that engages NEU Media Group for marketing, lead generation, website development, SEO, automation, or any other Services offered through the Website or through a direct service agreement.

Account Related Information

"Account Related Information" means contact information and business information about the Client or their representatives used for onboarding, account management, billing, and delivery of Services.

Client Content

"Client Content" means data, materials, assets, copy, branding, or other content provided by the Client to NEU Media Group for use in connection with the delivery of Services, as well as any content generated by NEU Media Group on behalf of the Client under an active engagement.

Claims

"Claims" means, collectively, claims, demands, suits, losses, damages, liabilities, costs, actions, judgments, and expenses including reasonable attorney's fees.

Intellectual Property Rights

"Intellectual Property Rights" means all forms of intellectual property rights and protections, whether now known or hereafter established, including but not limited to patents, patent applications, trade secrets, non-disclosure rights, copyrights, trademarks, service marks, trade names, and brand names.

Personal Identifiable Information

"Personal Identifiable Information" means any information that identifies or could reasonably be linked to an identified or identifiable individual, including but not limited to: name, postal address, unique personal identifier, IP address, email address, account name, or similar identifiers.

2. Services

NEU Media Group provides full-stack marketing and lead generation services to businesses, including but not limited to website development, search engine optimization (SEO), marketing automations, and lead generation programs. The specific scope of Services delivered to each Client is defined in a separate service agreement, proposal, or order form agreed upon by both Parties.

Clients may initiate contact with NEU Media Group through the Website by booking a call or submitting an inquiry. Information submitted through the Website is used solely to respond to the inquiry and facilitate a potential engagement. We do not sell or share Client inquiry information with third parties except as required to deliver our Services.

Where NEU Media Group works with third-party tools or platforms to deliver Services (such as CRM integrations, analytics providers, or ad platforms), we may transmit limited Client data to those platforms solely for the purpose of fulfilling the engagement. All such third parties are bound by confidentiality obligations.

3. Entire Terms

These Terms shall:

The Client engages NEU Media Group under this Agreement, and NEU Media Group agrees to provide the Services in accordance with the applicable request of the Client and the terms of any active service agreement.

4. Intellectual Property Rights

The Website and its underlying technology are controlled and operated by NEU Media Group. You acknowledge that you are obtaining only a limited right to use the Services, and that no ownership rights in NEU Media Group's proprietary systems, tools, methodologies, or platforms are conveyed to you under this Agreement.

NEU Media Group retains all right, title, and interest in its name, logo, data, text, graphics, trademarks, software, methodologies, proprietary processes, and all other intellectual property associated with the Website and Services.

Deliverables produced specifically for and paid for by the Client under an active service agreement (such as website design files, written content, or ad creative) become the property of the Client upon full payment, unless otherwise specified in the applicable service agreement.

You agree that you will not use or register any trademark, service mark, business name, domain name, or social media handle that incorporates or is confusingly similar to any NEU Media Group brand asset.

By using our Services, you agree not to:

A breach or violation of any of these restrictions will result in immediate termination of your access to our Services.

5. Client Content

The Client retains all right, title, and interest (including all intellectual property rights) in and to Client Content submitted to or processed through NEU Media Group in connection with the Services. Subject to the terms of this Agreement, the Client grants NEU Media Group a non-exclusive, worldwide, royalty-free license to use, store, transmit, modify, and display Client Content solely to the extent necessary to deliver the Services.

NEU Media Group is not obligated to maintain backups of Client Content. Clients are responsible for maintaining their own copies of all materials provided to NEU Media Group.

Client warrants that any content submitted to NEU Media Group for use in connection with the Services does not:

6. Contents Posted on Site

Except as expressly authorized in these Terms, no part of the Website or its content — including but not limited to text, graphics, case studies, methodology descriptions, and brand assets — may be copied, reproduced, republished, uploaded, publicly displayed, transmitted, or distributed in any form without the prior written consent of NEU Media Group. This prohibition includes mirroring to any other website, server, or medium for commercial or non-commercial purposes.

7. Warranties and Disclaimers

THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. NEU MEDIA GROUP DOES NOT WARRANT THAT YOUR USE OF ANY SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, NOR THAT ANY PARTICULAR RESULT, LEAD VOLUME, RANKING POSITION, OR BUSINESS OUTCOME WILL BE ACHIEVED. MARKETING AND LEAD GENERATION RESULTS DEPEND ON NUMEROUS FACTORS OUTSIDE OF OUR CONTROL, INCLUDING MARKET CONDITIONS, CLIENT RESPONSIVENESS, AND THIRD-PARTY PLATFORM POLICIES.

WE WILL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, OR SERVICE FAILURES ATTRIBUTABLE TO THIRD-PARTY PLATFORMS, INTERNET INFRASTRUCTURE, OR OTHER SYSTEMS OUTSIDE OUR REASONABLE CONTROL.

WE CANNOT GUARANTEE THE ABSOLUTE PREVENTION OF CYBER ATTACKS, HACKING, SPYWARE, OR VIRUSES. ACCORDINGLY, WE SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED DISCLOSURE, LOSS, OR DESTRUCTION OF CLIENT CONTENT ARISING FROM SUCH RISKS.

NEU MEDIA GROUP DOES NOT GUARANTEE THAT ANY SPECIFIC VOLUME OF LEADS, WEBSITE TRAFFIC, CONVERSIONS, OR REVENUE WILL BE GENERATED AS A RESULT OF THE SERVICES. RESULTS VARY BY CLIENT, MARKET, SERVICE TYPE, AND ENGAGEMENT DURATION.

8. Limitation of Liability

This clause sets out the entire financial liability of NEU Media Group (including any liability for the acts or omissions of its employees, agents, and subcontractors) to the Client arising under or in connection with this Agreement, in respect of any use made of the Services and in respect of any representation, statement, or tortious act or omission (including negligence) arising under or in connection with the Agreement.

All warranties, conditions, and other terms implied by statute or common law are excluded from these Terms to the fullest extent permitted by applicable law. Nothing in these Terms limits or excludes liability for death or personal injury resulting from negligence, or for any damage incurred as a result of fraud or fraudulent misrepresentation.

Subject to the above, NEU Media Group, its directors, employees, contractors, and agents shall not be liable for any loss of profits, loss of business, loss of goodwill, loss or corruption of data, or any special, indirect, or consequential loss, costs, damages, charges, or expenses arising out of or in connection with the Services or this Agreement.

In no event shall NEU Media Group's total aggregate liability to a Client exceed the total fees paid by that Client to NEU Media Group in the three (3) months immediately preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless NEU Media Group and its directors, officers, shareholders, contractors, and agents from and against any and all Claims arising out of or in connection with:

10. Attorney's Fees and Costs

The prevailing party in any action to enforce this Agreement will be entitled to recover its reasonable attorney's fees and costs incurred in connection with such action.

11. Governing Law

This Website is created and controlled by NEU Media Group. Any dispute arising out of or relating to these Terms, the Website, or the Services — including disputes as to the validity, construction, or enforceability of these Terms — shall be governed by the laws of the United States of America. You agree to the exclusive jurisdiction of the courts of the United States of America with respect to all matters arising under or in connection with these Terms.

12. General Terms

Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity or enforceability of any remaining provisions.

Termination

These Terms are effective unless and until terminated by either the Client or the Company. You may terminate this Agreement at any time by discontinuing your use of the Website. NEU Media Group may terminate this Agreement at any time, with or without notice, and may deny you access to the Website and Services accordingly, without liability. Termination does not cancel any payment obligations for Services already delivered or in progress, nor does it affect any liabilities that have already arisen.

Entire Agreement

These Terms, together with the Privacy Policy available at neumediagroup.com/privacy and any applicable service agreement, constitute the complete and exclusive agreement between the Parties with respect to the subject matter hereof, and supersede all prior written and oral agreements, representations, and communications relating to the same.

Force Majeure

Neither Party will be liable for any delay or failure to perform any obligation under this Agreement (except for payment obligations) if the delay or failure is due to unforeseen events beyond the reasonable control of that Party occurring after the engagement commenced, including but not limited to: strikes, blockades, acts of war or terrorism, natural disasters, pandemics, or failure of internet or telecommunications infrastructure.

Marketing

NEU Media Group may use the Client's name and logo on its website and in marketing materials solely to identify the Client as a customer of NEU Media Group, without disclosing any confidential information. The Client may opt out of this usage at any time by notifying NEU Media Group in writing at hello@neumediagroup.com.

Changes to These Terms

We reserve the right to update or replace any part of these Terms at our sole discretion by posting the revised version on this page. It is your responsibility to review these Terms periodically. Your continued use of the Website or Services following any posted changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have questions or concerns regarding these Terms, please contact us: