NEU Media Group runs an AI receptionist from $149 a month for answer only and $449 a month for full call handling with booking, plus a one time $750 setup. The market runs $100 to $600 a month, so the entry tier sits at the low end and the top tier still lands below the ceiling. Software and call usage are passed through at cost.
Key Takeaways
- AI receptionist from $149 a month, up to $449 for full booking.
- One time setup is $750, waived when it is bundled with a monthly plan.
- It answers 24/7, so the calls you miss after hours stop going to a competitor.
- Software and per minute usage are passed through at cost, never marked up.
NEU pricing vs the market
Three tiers, priced against what a human answering service costs.
| Plan | NEU price | Typical market |
|---|---|---|
| Answer only | $149 / mo | $100 to $300 / mo |
| Answer plus text back | $279 / mo | $250 to $450 / mo |
| Full booking | $449 / mo | $400 to $600 / mo |
| Setup | $750 once | $500 to $3,000 |
A human answering service runs $1 to $2 a minute and still closes at 5pm. The AI receptionist costs the same whether it takes four calls or four hundred.
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What drives the cost
- What it is allowed to do. Answering and taking a message costs less than checking a live calendar and booking the job.
- Call volume. Usage is passed through, so a high volume trade pays more in minutes than a low volume one.
- Number of locations. Each location needs its own number, greeting, and routing rules.
- Integrations. Writing into an existing CRM or field service tool takes more setup than a standalone calendar.
- After hours coverage. Nights and weekends are where the value is, and they cost nothing extra here.
How NEU keeps it below market
NEU prices this below a human answering service because the receptionist is configured once and then runs itself. The cost is the setup and the per minute usage, not a person sitting by a phone. Most home services businesses miss between a quarter and a third of inbound calls, and a missed call in this trade is usually a lost job, so the tier that pays for itself fastest is normally the cheapest one.
Frequently asked questions
How much does an AI receptionist cost?
NEU Media Group runs an AI receptionist from 149 dollars a month for answer only, 279 for answer plus text back, and 449 for full call handling with booking. Setup is 750 dollars once. The market runs 100 to 600 dollars a month.
Is an AI receptionist cheaper than an answering service?
Usually yes. A human answering service typically bills 1 to 2 dollars a minute and works business hours. The AI receptionist is a flat monthly fee plus usage and answers at 2am on a Sunday, which is when a lot of home services calls come in.
Can it actually book the job or just take a message?
Both, depending on tier. The 149 dollar tier answers and takes a message. The 449 dollar tier checks your live calendar, offers real slots, and books the appointment.
What happens to calls it cannot handle?
It hands off. You set the rules for what gets escalated, and the call is transferred to a real person or logged with an immediate text to you.
Do I own the setup?
Yes. You own the number, the configuration, and the call records. Everything NEU builds is yours and there is no lock in.
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